MFC-T920DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 28/10/2020
  • ID: faq00100304_515

Document is Jammed in the Top of the ADF Unit

  1. Remove any paper from the ADF that is not jammed.
  2. Open the ADF cover.
  3. Remove the jammed document by pulling it upwards.
    image
  4. Close the ADF cover.
  5. Press Stop/Exit.
    IMPORTANT
    To avoid future document jams, close the ADF cover correctly by pressing it down in the centre.

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-T720DW, DCP-T820DW, MFC-T920DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit