Model discontinued. This page is no longer updated.

MFC-620CN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 15/06/2011
  • ID: faq00002560_000

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

To use the Scan to E-mail in ControlCenter3  with Outlook 2010, you need to change the default E-mail Application setting.

 

Please follow the steps below to solve the problem.

 

ControlCenter3 doesn't support the 64-bit version of Outlook 2010.

 

Step1: Update the version of ControlCenter3.
Click here to update the version of ControlCenter3.

 

Step2: Set the Outlook 2010 as the default E-mail Application.

  1. Open the ControlCenter3 by right clicking on the icon in the system tray and left clicking on Open.

  2. Right click on the E-mail icon and left click on ControlCenter Configuration.

    Control Center 3

  3. Click Software Button tab and choose "outlook2010" for E-mail Application.

    Control Center 3

  4. Click OK.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-115C, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-165C, DCP-185C, DCP-195C, DCP-330C, DCP-350C, DCP-385C, DCP-540CN, DCP-6690CW, DCP-7010, DCP-7030, DCP-7040, DCP-9010CN, DCP-9040CN, DCP-J125, MFC-210C, MFC-215C, MFC-240C, MFC-250C, MFC-260C, MFC-265C, MFC-290C, MFC-295CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7340, MFC-7420, MFC-7820N, MFC-7840N, MFC-790CW, MFC-8460N, MFC-8860DN, MFC-8880DN, MFC-9120CN, MFC-9320CW, MFC-9440CN, MFC-9840CDW, MFC-J220, MFC-J265W, MFC-J415W, MFC-J615W

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