Model discontinued. This page is no longer updated.

FAX-837MC/FAX-837MCS

FAQs & Troubleshooting

FAQs & Troubleshooting

When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?


  1. This message means the memory capacity of the unit has been exceeded. The amount of memory used depends on the amount or type of data on the documents being faxed or copied. If you get an "OUT OF MEMORY" message while scanning the first page of a fax, press Stop/Exit to cancel scanning.
    If you get an "OUT OF MEMORY" message while scanning a subsequent page, you can either press Fax Start to transmit the pages that were scanned so far, or press Stop/Exit to cancel the operation.

  2. Clear the faxes and schedule jobs in the memory. To gain extra memory, you can turn off Fax Storage.
     
    1. Press the Menu/Set key on the control panel.
    2. Press the up or down navigation key until SETUP TAD or SETUP MSG CTR appears and press Menu/Set.
    3. Press the up or down navigation key until FORWARD/STORE appears and press Menu/Set.
    4. Press the up or down navigation key until FAX STORAGE appears and press Menu/Set.
    5. Press the up or down navigation key until OFF? appears and press Menu/Set
    6. After printing has finished, press Stop/Exit.
  3. Print the faxes that are in the memory.

     

    1. Press Play/Record. After two seconds, the fax machine begins to play voice messages.
    2. After playing voice messages, the display asks if you want toprint fax messages that are in the memory. There is no display if there are no faxes.
    3. To print the fax messages, press 1(YES).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-837MC/FAX-837MCS

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