Model discontinued. This page is no longer updated.

MFC-685CW

FAQs & Troubleshooting

FAQs & Troubleshooting

Black Ink is still wet after printing on Glossy Paper (For PC Printing).  What can I do?


For Windows users:

Please be sure to select Brother Premium Glossy Photo Paper as a Media type from the printer driver when printing on Glossy paper.

To select the Media Type, please follow the steps below;

  1. Windows 2000 users:
    Click Start, Settings, then Printers.

    Windows XP users:
    Click Start, Printers and Faxes.

    Windows Vista™ users:
    Click Start, Control Panel, Hardware and Sound, Printers

  2. Right click on the Printer Icon and select Printing Preferences... and open Basic tab.

  3. Select  Brother Premium Glossy Photo Paper for the Media Type.
  4. Click OK.


For Macintosh users:

Please be sure to select Brother Premium Glossy Photo Paper as a Media type from the printer driver when printing on Glossy Paper. To select the Media Type, please follow the steps below:

  1. Click File -> Print.

  2. Click on the drop down menu next to Media Type.

  3. Select Brother Premium Glossy Photo Paper.

 

 

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-135C, DCP-150C, DCP-350C, MFC-260C, MFC-265C, MFC-465CN, MFC-685CW

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