FAQs & Troubleshooting

FAQs & Troubleshooting

Getting ready to use your printer

  1. Setting up the printer
    First, set up the printer.
    1. Insert the battery. To find out how to insert the battery, click below.
      Installing the battery
    2. Charge the battery. To find out how to charge the battery, click below.
      How do I charge the battery?
    3. Turn on the power by pressing the power switch until the Status indicator light is lit.
  2. Installing the software
    1. First you must install the printer driver and the software (P-touch Editor and others).
      For the installation procedure, click below.
      Installing the software (for Windows)

      To download drivers and software using Windows 10, click below.

      > How do I download drivers and applications in Windows 10?
    2. To find out what kind of software is available for this printer, click below.
      What kind of software is available for this printer?
  3. Configuring Bluetooth® settings
    If you want to use Bluetooth, click below for setup instructions.
    How do I connect the printer via Bluetooth?
  4. Preparing and inserting the paper
    How to load the paper cassette
  5. Error messages
    If the printer's LEDs are flashing or lit to indicate an error, click below for the possible solutions.
    What do the indicator lights on the printer mean?
  6. Available manuals
  7. Other
    > FAQs & Troubleshooting
    > Downloads

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

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