White lines across the page
Check the following points to resolve the issue.
- Select the appropriate media type in the printer driver.
(Not available for some models)
Select the appropriate media type in the menu setting.
- The issue may disappear by itself. Print multiple blank pages to clear this issue, especially if the machine has not been used for a long time.
Clean the drum unit.
> Click here to see how to clean the drum unit.
The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
DCP-L2520DW, DCP-L2540DW, DCP-L2550DW, DCP-L5500DN, DCP-L5502DN, DCP-L5600DN, DCP-L5602DN, DCP-L5650DN, DCP-L5652DN, DCP-L6600DW, HL-L2300D, HL-L2305W, HL-L2315DW, HL-L2320D, HL-L2325DW, HL-L2340DW, HL-L2350DW, HL-L2360DW, HL-L2370DW(XL), HL-L2380DW, HL-L2390DW, HL-L2395DW, HL-L5000D, HL-L5100DN, HL-L5102DW, HL-L5200DW(T), HL-L5202DW, HL-L6200DW(T), HL-L6202DW, HL-L6250DW, HL-L6300DW, HL-L6400DW(T), HL-L6402DW, MFC-L2680W, MFC-L2685DW, MFC-L2690DW, MFC-L2700DW, MFC-L2705DW, MFC-L2707DW, MFC-L2710DW, MFC-L2720DW, MFC-L2730DW, MFC-L2740DW, MFC-L2750DW(XL), MFC-L5700DW, MFC-L5702DW, MFC-L5705DW, MFC-L5800DW, MFC-L5802DW, MFC-L5850DW, MFC-L5900DW, MFC-L5902DW, MFC-L6700DW, MFC-L6702DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW, MFC-L6902DW