MFC-L5700DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Size Error DX or Size Error 2-sided

This error occurs when the paper in the tray is not the correct size and is not available for automatic 2-sided printing.

 

Press Cancel(Cancel), Stop/Exit or Cancel. (if required)
Load the correct size of paper in the tray and set the tray for that paper size. Choose a paper size supported by 2-sided printing.

 

  • (For models without the lever on the 2-sided tray)
    Paper sizes available for automatic 2-sided printing are A4*, Letter*, Legal*, Mexico Legal*, India Legal* or Folio*.
     
  • (For models with the lever on the 2-sided tray)
    Paper sizes available for automatic 2-sided printing are A4, Letter, Legal, Mexico Legal, India Legal and Folio.

*: Letter, Legal, Mexico Legal, India Legal and Folio for USA/ Canada/ Latin America, and A4 for others.

 

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Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L5500DN, DCP-L5502DN, DCP-L5600DN, DCP-L5602DN, DCP-L5650DN, DCP-L5652DN, DCP-L6600DW, HL-L5000D, HL-L5100DN, HL-L5102DW, HL-L5200DW(T), HL-L5202DW, HL-L6200DW(T), HL-L6202DW, HL-L6250DW, HL-L6300DW, HL-L6400DW(T), HL-L6402DW, MFC-L5700DW, MFC-L5702DW, MFC-L5705DW, MFC-L5800DW, MFC-L5802DW, MFC-L5850DW, MFC-L5900DW, MFC-L5902DW, MFC-L6700DW, MFC-L6702DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW, MFC-L6902DW

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