FAQs & Troubleshooting

FAQs & Troubleshooting

What is Brother Web Connect (Web icon)?

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.




The Web(Web), Apps(Apps) or WEB(WEB) is for Brother Web Connect.

Certain websites provide services that allow users to upload and view images and files on the website. Your Brother machine can scan images and upload them to these services, and also download from and print images that are already uploaded to these services.
Note: The available function may differ depending on your Brother machine.


  1. Printing
  2. Scanning
  3. Photos, images, documents and other files
  4. Web Service

In order to use this feature, you must connect your Brother machine to a network. For details on how to connect your Brother machine to a network, see Quick Setup Guide or Online User's Guide, available in the Manuals section of this web site.
> Click here to go to the Manuals section and see the latest version of each guide.


For details on Web Connect, refer to the Online User's Guide. The latest Online User's Guide is also available in the Manuals section of this website.
> Click here to go to the Manuals section and see the latest version.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-T4000DW, MFC-J1010DW, MFC-J1170DW, MFC-J4335DW, MFC-J4535DW, MFC-J5845DW(XL), MFC-J5945DW, MFC-J6545DW(XL), MFC-J6945DW, MFC-L3710CW, MFC-L3750CDW, MFC-L3770CDW, MFC-T4500DW

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