MFC-J870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Preview the faxes I receive before I print them.

The Fax Preview feature allows you to preview received faxes on your Brother machine's display (hereinafter called Touchscreen) by pressing Fax(Fax) and then Received Faxes(Received Faxes).


When Fax Preview is turned on, a message will appear on the Touchscreen of the Brother machine alerting you when you receive new faxes.


TURNING FAX PREVIEW ON
  1. Press Settings(Settings).

  2. Press Fax Preview(Fax Preview).

  3. Press On.

  4. Press Yes.

  5. The Touchscreen will tell you that any future faxes will not be printed as you receive them. Press Yes.

  6. Press Home(Home).
When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding and PC-Fax Receiving operations, even if you have set Backup Print to On.

 

USING FAX PREVIEW

When you receive a fax, you will see a pop-up message on the Touchscreen.


- For example: New Fax(es): 01 [View].

When this message appears, follow the steps below to preview a fax:

  1. Press View. The Touchscreen will display the fax list.

    • The fax list includes the old faxes and the new fax. The new fax is indicated by a blue mark next to the fax.

    • If you want to see a fax that has already been previewed, press Fax(Fax) and Received Faxes(Received Faxes).
  2. Press the UP OR DOWN ARROW key to display the fax number of the fax you want to see.

  3. Press the fax you want to see.

    • If your fax is large there may be a delay before it is displayed.

    • The Touchscreen will show the current page number and total pages of the fax message. When your fax message is over 99 pages the total number of pages will be shown as "XX."


    Press the Touchscreen or Touchpanel to perform the following operations.

    • Image01 : Enlarge the fax.

    • Image02 : Reduce the fax.

    • UP OR DOWN ARROW: Scroll the fax vertically.

    • LEFT OR RIGHT ARROW: Scroll the fax horizontally.

    •  image : Rotate the fax clockwise.

    • Image04 : Delete the fax. You must then confirm this deletion by pressing Yes.

    • Image05 : Go back to the previous page.

    • Image06 : Go to the next page.

    •  image : Go back to the fax list.

    •  image : Print the fax.

      Do one of the following:

      • Press Print All Pages to print the whole message.

      • Press Print Displayed Only to print only the displayed page.

      • Press Print From Displayed to print from the displayed page to the last page.


  4. Press Home(Home).

 

DELETING ALL FAXES IN THE LIST

  1. Press Fax(Fax).

  2. Press Received Faxes(Received Faxes).

  3. Press Print/Delete.

  4. Do one of the following:

    • To delete all new faxes, press the UP OR DOWN ARROW key to display Delete All (New Faxes).
      Press Delete All (New Faxes).

    • To delete all old faxes, press the UP OR DOWN ARROW key to display Delete All (Old Faxes).
      Press Delete All (Old Faxes).

  5. Press Yes to confirm.

  6. Press Home(Home).

 

PRINTING ALL FAXES IN THE LIST

  1. Press Fax(Fax).

  2. Press Received Faxes(Received Faxes).

  3. Press Print/Delete.

  4. Do one of the following:

    • To print all new faxes, press the UP OR DOWN ARROW key to display Print All (New Faxes).
      Press Print All (New Faxes).

    • To print all old faxes, press the UP OR DOWN ARROW key to display Print All (Old Faxes).
      Press Print All (Old Faxes).

  5. Press Home(Home).

 

TURNING FAX PREVIEW OFF

  1. Press Settings(Settings).

  2. Press Received Faxes(Fax Preview).

  3. Press Off.

  4. Press Yes to confirm.

  5. If there are faxes stored in the memory, do one of the following:

    • If you do not want to print the stored faxes, press Continue.Press Yes to confirm. Your faxes will be deleted.

    • If you want to print all the stored faxes, press Print All Faxes Before Delete.

    • If you do not wish to turn off Fax Preview, press Cancel.

  6. Press Home(Home).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J870DW, MFC-J875DW

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