MFC-J870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine

You can scan a document and save the scanned image to a preferred folder by pressing the SCAN button on the control panel of your Brother machine.

  1. Load your document.

  2. Press Scan(Scan).

  3. Press the Left or Right arrow key to display to File (to File).

  4. Press to File (to File).

  5. (For network users)

    1. Press the Up or Down arrow key to display the destination computer you want to send to.
      Note:
      If the computer is not displayed, click here to see how to solve the issue.

    2. Press the destination computer name.

    3. If the LCD prompts you to enter a PIN, enter the 4-digit PIN for the destination computer on the LCD. Press OK.


  6. Do one of the following:

    • If you want to use the default setting, go to Step 12.

    • If you want to change the default settings, go to Step 7.


  7. Press Options.

  8. Press Set with Touch Panel.

  9. Press On.

    To use Set with Touch Panel, the ControlCenter software must be installed on a computer that is connected to the machine.


  10. Choose the settings for Scan Type, Resolution, File Type, Scan Size and Remove Background Color as needed.

  11. Press OK.

  12. Press Start.

You can scan from your computer with the useful application as ControlCenter. Click here to see how to use the ControlCenter with Windows/Macintosh.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J650DW, MFC-J870DW, MFC-J875DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.