FAQs & Troubleshooting

FAQs & Troubleshooting

Send a PC-FAX

The Brother PC-FAX feature allows you to use your PC to send any application or document file as a standard fax. You can create a file in any application on your PC, and then send it as a PC-FAX.


  • You must connect your Brother machine to a working telephone line in order to use the PC-Fax feature.
  • This feature is available until macOS 10.15.

Click the link below for the operating system you are using:
NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.
(Windows) / (macOS 10.15 or earlier)




  1. Create a file using any application on your computer.
  2. Choose the print command in your application.
  3. Choose Brother PC-FAX as your printer, and then complete your print operation.
      The Brother PC-FAX dialog box appears.

    PC FAX dialog

  4. Enter a fax number using any of the following methods:
    • Use the numeric keys to enter the number and then press File button.
    • Click Address Book, and then choose a member or group from the Address Book. If you make a mistake, click All Clear to delete all the entries.
    • Click the numbers on the dial pad to type the number, and then click Add Send Address.
  5. To include a cover page, choose the Add Cover Page check box. You can also click the cover page Cover Page icon to create or edit a cover page.

  6. Click Start to send the fax.
    • If you want to cancel the fax, click Cancel.
    • If you want to redial a number, click Redial to scroll through the last five fax numbers, choose a number, and then click Start.

(macOS 10.15 or earlier)

  1. Create a document in Macintosh application.
  2. Open Print dialog. Click here to see how to open the Print dialog.
  3. Choose Send Fax from the pop-up menu.
    Choose Send Fax
  4. Choose Facsimile from the Output pop-up menu.
    Choose Facsimilie
  5. Enter a fax number in the Input Fax Number box.
  6. Click Add. The fax number is registered in Destination Fax Numbers.
  7. Click Print.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-2940, MFC-1810, MFC-1815, MFC-1900, MFC-1905, MFC-7240, MFC-8510DN, MFC-8512DN, MFC-8710DW, MFC-8712DW, MFC-8810DW, MFC-8910DW, MFC-8912DW, MFC-8950DW, MFC-8950DWT, MFC-8952DW, MFC-8952DWT, MFC-9130CW, MFC-9330CDW, MFC-9340CDW, MFC-J200, MFC-J245, MFC-J285DW, MFC-J4310DW, MFC-J4320DW, MFC-J4410DW, MFC-J4420DW, MFC-J450DW, MFC-J4510DW, MFC-J460DW, MFC-J4610DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J475DW, MFC-J480DW, MFC-J485DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW, MFC-J5920DW, MFC-J650DW, MFC-J680DW, MFC-J775DW(XL), MFC-J870DW, MFC-J875DW, MFC-J880DW, MFC-J885DW, MFC-J985DW(XL), MFC-T800W

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