MFC-J5620DW

FAQs & Troubleshooting

FAQs & Troubleshooting

No Paper Fed

There are several reasons that the Brother machine displays "No paper Fed". Try to follow each step to clear the "No Paper Fed" message.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray

Cause 2: The paper tray was not fully inserted. 

Cause 3: The paper was not inserted in the center position of the manual feed slot or MP tray.

Cause 4: The Jam Clear Cover is not closed correctly.

Cause 5: Paper dust has accumulated on the surface of the paper pick-up rollers. 

Cause 6: The paper is jammed in the machine.

 

 

Cause 1: The machine is out of paper or paper is not properly loaded in the paper tray.

Do one of the following:

 

Cause 2: The paper tray was not fully inserted.

Remove the paper tray and reinstall it until it locks into place, and then press OK on the Touchscreen.

 

Cause 3: The paper was not inserted in the center position of the manual feed slot or MP tray.

Remove the paper and reinsert it in the center of the manual feed slot or MP tray, and then press OK on the Touchscreen.
> Click here to see how to load paper.

 

Cause4: The Jam Clear Cover is not closed properly.

Make sure the Jam Clear Cover is closed evenly at both ends.

 

Cause 5: Paper dust has accumulated on the surface of the paper pick-up rollers.

Clean the paper pick-up rollers.

 

Cause 6: The paper is jammed in the machine.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4320DW, MFC-J4420DW, MFC-J4620DW, MFC-J5520DW, MFC-J5620DW, MFC-J5720DW, MFC-J5920DW

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