MFC-J4310DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo.

The factory Cropping setting is On.

This means that if your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped.

If you want to print the whole image, turn Cropping setting Off. When you turn Cropping setting Off, also turn Borderless Printing setting Off.

To turn Cropping and Borderless Printing settings Off, follow these steps:


  1. Open the media slot cover.

  2. Put the memory card or USB Flash memory drive in the correct slot.

  3. Do one of the following:

    • Press View Photos and press the Up or Down key to display each photo. When the photo you want to print is displayed, press OK.

    • Press Print All.


  4. Press Options.

  5. Press the Up or Down arrow key to display Cropping.

  6. Press Cropping.

  7. Press Off.

    Examples:

    Cropping: On
    image

    Cropping: Off
    image

  8. Press image.

  9. Press Options.

  10. Press the Up or Down arrow key to display Borderless.

  11. Press Borderless.

  12. Press Off.

  13. Press image.

  14. Press Start.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4310DW, MFC-J4410DW, MFC-J4610DW

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