HL-5470DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Cover is Open

The error message "Cover is open" indicates that the front cover or the fuser cover of your Brother machine is not completely closed.
Please check the solution applicable for your case to clear the error.

For the models with the LCD:

If the LCD shows "Cover is Open" and "Close the Front Cover", go to CASE 1: Close the Front Cover.

If the LCD shows "Cover is Open" and "Close the Fuser Cover which can be found behind the Back Cover of the machine" or "Make sure there is no paper jammed inside the machine and close the Back Cover, then press Go.", go to CASE 2: Close the Fuser Cover.

For the models without the LCD:


Cover is Open


If the LEDs indicate as shown above, the front cover is not closed completely.
To clear the error, go to CASE 1: Close the Front Cover.

Fuser Cover is Open  

  Fuser Cover is Open 


If the LEDs indicate as shown above, the fuser cover is not closed completely.
To clear the error, go to CASE 2: Close the Fuser Cover.

CASE 1: Close the Front Cover.
Firmly close the front cover of your Brother machine.

Close Front Cover


CASE 2: Close the Fuser Cover.
Firmly close the fuser cover located behind the back of your Brother machine.

Close Fuser Cover


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5440D, HL-5450DN, HL-5452DN, HL-5470DW, HL-5470DWT, HL-5472DW, HL-5472DWT, HL-6180DW, HL-6180DWT, HL-6182DW, HL-6182DWT

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