FAQs & Troubleshooting

FAQs & Troubleshooting

The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).

Dialog: Install Java Runtime Environment


This issue will be resolved if you use the latest version of Wireless Setup Wizard. Click here to download the latest version of Wireless Setup Wizard from Downloads section.

If the same message above appears when you use the latest version of Wireless Setup Wizard, click More Info… and install the Java Runtime Environment. Then, follow the on-screen instructions and finish setting up your Brother machine with the network connection.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-1000W, HL-2135W, HL-2270DW

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