FAQs & Troubleshooting

FAQs & Troubleshooting

"Offline" appears on the Status Monitor.

Windows Offline


Macintosh Offline


If the illustration above, follow the steps below:

  1. Disconnect the USB cable and re-connect it.
  2. Turn off the Brother machine and turn on it again.
  3. Restart your PC.

If the issue continues, contact Brother Customer Service from the "Contact Us" section.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-1512, DCP-1602, HL-1110, HL-1112, HL-1200, HL-1202, MFC-1810, MFC-1815, MFC-1900, MFC-1905

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