FAQs & Troubleshooting
Why won't the machine pick up the bobbin thread?
There could be several things that could cause the machine not to pick up the bobbin thread.
- The upper thread could be tangled.
Remove the thread completely from the machine.
The correct size spool cap should be used for the size of the thread spool.
Re-thread the machine according to the directions in the manual.
One Point Advice Place a spool of thread on a spool pin.
One Point Advice Upper threading
- Remove the bobbin and make sure the bobbin is threaded properly in the shuttle race.
Remove any loose threads or lint in the shuttle race.
One Point Advice Installing a bobbin into a bobbin case
- You could be holding the needle thread too tight.
Hold the thread lightly to keep the end from going down into the shuttle.
- The needle could be thread incorrectly.
Thread the needle eye from the front to the back.
- The needle could be bent or improperly inserted.
Install a new needle with the flat side of the needle facing the back.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
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