HE1

FAQs & Troubleshooting

FAQs & Troubleshooting

"Check and rethread the upper thread." message appearing on the LCD. What does it mean and how do I clear it?

Upper thread broken.
Upper thread not set up correctly.
Upper thread has run out.

 

Be sure to rethread the machine.
If you press the start/stop button without rethreading the machine, the thread tension may be wrong or the needle may break and cause injuly.

 

Each time a key is pressed or an incorrect operation is performed, a beep is sounded.

  • For a correct operation
    One beep is sounded.
  • If an incorrect operation is performed
    Two or four beeps are sounded.
  • If the machine locks up, for example, because the thread is tangled
    The sewing machine continues to beep for four seconds.
    The machine automatically stops.
    Be sure to check for the cause of the error, and correct it before continuing to sew.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DZ820E, HE1, HE-120, HE-240, HE300, Innov-is 1000, Innov-is 1200, Innov-is 1250D, Innov-is 500D, Innov-is 900D, Innov-is 950D, Innov-is 990D, LB6770/6770PRW, LB-6800, LB6810, PE-430, PE-450, PE500, PE525, PE540D, PE-700/750D, PE-700II/750D(USB), PE-770, PE-780D, SB7050E, SB7500, SB7900E, SB8000, SE1800, SE-270D, SE-350, SE-400, SE425

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