CM350

FAQs & Troubleshooting

FAQs & Troubleshooting

How to register Your Machine with CanvasWorkspace

When registering your machine with CanvasWorkspace, you can transfer the data from your computer to the cutting machine via a wireless network connection.

 

Some of the optional pattern collections may not be available unless you register the machine.


After you have registered your machine with CanvasWorkspace, they will be able to communicate via a wireless network connection to transfer data back and forth.

 

image

(1)

(2)

(3)

(4)

Wireless network access point/router
Computer/Tablet connected to wireless network access point/router
Your machine
CanvasWorkspace server

 

 

Activating the ScanNCut Online function

  • A computer or tablet that is connected to the network and can run CanvasWorkspace is required.
  • Before continuing with this procedure, setup for the connection between your machine and wireless network must be completed. If your machine is not connected to the network, first follow the procedure in How to connect my machine to a wireless network using the Setup Wizard?

 

In the following procedures, [MACHINE] indicates operations performed from your machine, and [COMPUTER / TABLET] indicates operations performed in CanvasWorkspace.

 

 

 

[MACHINE]

 

  1. Touch the [Next] key to activate your machine.
    image image
    Page 1 Page 2

    If you stopped the procedure after setting up the wireless network, touch the [Register]

    key beside ScanNCut Online on page 7 of the settings screen to start again with registering your machine with CanvasWorkspace.
    The same screen that appeared immediately after setting up the wireless network will be displayed.

    image

     

     

  2. Prepare the "ScanNCut Online Activation Card" and a coin, and then scrape the silver foil off the card.

    Touch the [Next] key.

     

    image
    The activation code input screen appears.
     

    Depending on the model, the ScanNCut Online activation card may not be provided with your machine.
    In that case, it must be purchased separately. For details on the included accessories, see the "Included Accessories" sheet in the box.


     

     

  3. Type the characters (16 uppercase letters) that are revealed into the screen.

    image (1) Character input display

    (2) Character keys

    (3) Backspace key (Deletes the character at the cursor’s position.)

    (4) Cursor keys (Move the cursor to the left or right.)

    • The uppercase letters "I" and "O" are not used in the activation code.
    • The activation code is valid for only one time activation. The same activation code cannot be used again. Multiple machines cannot be connected using the same activation code.



     

  4. After entering the characters, touch the [OK] key.



     

  5. When the message shown below appears, touch the [Next] key.
    image

     

    A screen describing how to obtain the PIN code appears.

    Continue with "Registering your machine with CanvasWorkspace".

     
     

     

 

Registering your machine with CanvasWorkspace

 

Your ScanNCut machine and your CanvasWorkspace login ID will be registered together.
 
 

 

[MACHINE]

 

  1. After the following screen, describing how to obtain the PIN code, appears, leave the screen displayed, and then continue with the next [Computer/Tablet] operation.

    image (1) Machine number

    Do not touch the OK key yet.

    Your machine number appearing in the screen will be used in the following step.


     

[COMPUTER/TABLET]

 

  1. Open CanvasWorkspace on your computer, and then log in.

    If you use a mobile device, use the CanvasWorkspace (Web).

    CanvasWorkspace
    You can download the CanvasWorkspace from the Downloads section.
    Click here to visit the download page.
    img07


    CanvasWorkspace (Web) or mobile device users: Use the CanvasWorkspace (Web) . <https://CanvasWorkspace.Brother.com/>
    image
     


     
  2. If you use the CanvasWorkspace, click Account Settings on the Help menu.

    img09



    If you use the CanvasWorkspace (Web) , click img10 in the upper-right corner of the screen.

    image



     
  3. Click [Machine(s) Registration] .

    img12



     
  4. Click [Register a New Machine] .

    img13



     
  5. Type in your machine number, and then click the [OK] button.

    img14

    Your machine number appears on your machine in the screen shown in step 2 describing how to obtain the PIN code.



    img15
    >> A four-digit PIN code appears in the screen.
     

 

 

[MACHINE]
 

  1. Touch the [OK] key.

     

    image

     

     

  2. In the PIN code input screen on your machine, type the four-digit PIN code that appeared in the CanvasWorkspace screen, and then touch the [OK] key.

     

    image

     

    The following screen appears.

     


     

  3. Touch the [OK] key.

     

    image

    The following screen appears.
    This completes the registration of your machine with CanvasWorkspace.

     

    image

    (1)

    CanvasWorkspace login ID linked to your machine.
    (2)

    Touch this key to link your machine with a different CanvasWorkspace login ID.

    Then perform the registration operation again.

    (3)

    Touch this key to delete the currently linked CanvasWorkspace login ID.

 

This completes the registration of your machine with CanvasWorkspace.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM350, CM350e, CM350H, CM350R, CM650W, CM650WX

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