DS-820W

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 06/24/2013
  • ID: faq00003118_000

When I set the Wi-Fi® switch to ON, the WiFi indicator does not turn on.

Follow the steps below to resolve this issue.


  • Check the remaining battery power.

    If the battery is low, connect the Micro USB Cable to your scanner and your computer to charge the battery.


  • Check if the Li-ion battery is installed.

    If not, install the battery, and then charge it.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DS-820W, DS-920DW

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