DCP-J100

FAQs & Troubleshooting

FAQs & Troubleshooting

Where is the USB port on the machine?

The USB port is located inside the machine.

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.


  1. Using both hands, use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position.

    Image

  2. Insert the USB cable into the USB port marked with a USB symbol. You will find the USB port inside the machine on the right as shown below.

    image

  3. Carefully route the USB cable through the trench and out the back of the machine as shown below and connect it to your computer.

    • DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. Brother recommends that you connect the machine directly to your computer.
    • Make sure that the cable does not restrict the cover from closing, or an error may occur.
    image

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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