ADS-1700W

FAQs & Troubleshooting

FAQs & Troubleshooting

Acceptable Documents

Do not load documents of varying page thickness or paper quality at the same time.

Standard Paper

Width
2 in. to 8.5 in. (51 mm to 215.9 mm)
Length

Single Paper: 2 in. to 34 in. (51 mm to 863 mm)

Multiple Paper: 2.76 in. to 11.7 in. (70 mm to 297 mm)

Weight

13.8 lb to 34.1 lb (51.8 g/㎡ to 128 g/㎡) (Plain Paper, Long Paper)

34.1 lb to 53.3 lb (128 g/㎡ to 200 g/㎡) (Thick Paper)

Thickness
3.15 mil to 5.51 mil (0.08 mm to 0.14 mm)

To scan thinner documents, use the Carrier Sheet (not included).

Maximum Number of Pages
Up to 20 pages
Standard Paper Size
A4
8.3 in. x 11.7 in. (210 mm x 297 mm)
A5
5.8 in. x 8.3 in. (148 mm x 210 mm)
A6
4.1 in. x 5.8 in. (105 mm x 148 mm)
B5
7.2 in. x 10.1 in. (182 mm x 257 mm)
B6
5 in. x 7.2 in. (128 mm x 182 mm)
Legal
8.5 in. x 14 in. (215.9 mm x 355.6 mm)
Mexican Legal
8.5 in. x 13.38 in. (215.9 mm x 339.9 mm)
India Legal
8.46 in. x 13.58 in. (215 mm x 345 mm)
Letter
8.5 in. x 11 in. (215.9 mm x 279.4 mm)
Executive
7 1/4 in. x 10 1/2 in. (184.1 mm x 266.7 mm)
Folio
8 1/2 in. x 13 in. (215.9 mm x 330.2 mm)

Plastic Card

Size (ISO)
3.37 in. x 2.13 in. (85.6 mm x 54 mm)
Material
Plastic (PET)
Type
Plastic card such as a store card.
Thickness

29.92 mil (0.76 mm) to 48.81 mil (1.24 mm) (with embossing)

29.92 mil (0.76 mm) to 40.16 mil (1.02 mm) (without embossing)

Maximum Number of Cards
One card
image
  • A plastic card can be scanned and saved to your computer as an image file. Configure the scanning application settings and then enable Plastic Card Mode.
  • Certain types of embossed cards may not scan correctly.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-1200, ADS-1250W, ADS-1700W

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.