QL-820NWB/820NWBc

FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later). 

Follow the steps below to allow the Brother Print Service Plugin access to nearby devices.

  1. From the home screen of your Android™ device, tap [Settings Settings ] > [Apps] > [Brother Print Service Plugin].
  2. Tap [Permissions] > [Nearby devices] and select [Allow].
  3. You can now print using the [Print] button in Android™ apps via Bluetooth®/Wireless Direct.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-662, PJ-663, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, QL-1110NWB/1110NWBc, QL-810W/810Wc, QL-820NWB/820NWBc, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3230B, RJ-3250WB, RJ-4230B, RJ-4250WB

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