TJ-4010TN

FAQs & Troubleshooting

FAQs & Troubleshooting

How to calibrate the Gap/Black Mark Sensor by directly operating the printer

The Gap/Black Mark Sensor sensitivity should be calibrated whenever:

  • A new printer is purchased
  • Label stock is changed
  • Printer initialization takes place

To calibrate the ribbon and Gap/Black Mark Sensor:

To select the sensor for calibration, send the correct command to the printer:

  • For the Gap Sensor: the GAP command
  • For the Black Mark Sensor: the BLINE command

You can also calibrate by using the BPM (Brother Printer Management Tool).

  1. Turn off the printer.
  2. Press and hold the Pause button, and then turn on the printer.
  3. Release the button when the Power LED is blinking in red (5 times), and feed the labels.

    The LED color will change in the following order:
    Amber > red (5 times) > amber (5 times) > green (5 times) > green/amber (5 times) > red/amber (5 times) > green (lit)

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TJ-4010TN, TJ-4020TN, TJ-4120TN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.