TP-M5000N

FAQs & Troubleshooting

FAQs & Troubleshooting

What do the indicator lights mean?

The indicators light and blink to indicate the machine’s status. The following symbols are used in this FAQ to show the different indicator patterns.

Green indicator lightOrange indicator lightRed indicator light : Indicator is lit in the color shown
Green indicator blinkOrange indicator blinkRed indicator blink : Indicator is blinking in the color shown
Gray indicator : Indicator is off
Power Status Description
Green indicator light Gray indicator Machine is on
Initializing
Orange indicator light Gray indicator Cover open
Green indicator blink Gray indicator Preparing to print
Transferring
Setup standby during copy printing
Orange indicator blink
(Once every second)
Gray indicator Cooling
>> If the print head becomes too hot, printing will stop so that the print head can cool down. At that time, an extra vertical line will be printed on the tape or fabric ribbon.
After cooling, printing will resume.
This may occur when printing a high volume of text with a high print density.
To avoid or delay the onset of this condition, edit your design to reduce the detail.
Orange indicator blink
(Once every 2 seconds)
Gray indicator Remaining tape/remaining fabric ribbon/remaining ink ribbon/size confirmation mode
Green indicator light Red indicator blink
(Once every 1.8 seconds)
Tape or fabric ribbon incorrectly attached to the paper core
>> See “Replacing the paper core holder”.
Top cover open
Green indicator light Red indicator blink
(Twice every 1.8 seconds)
Cutter error
>> Close the cover, and then turn the machine off, then on again.
Power supply fan motor error
>> The power supply fan motor is not operating. Turn the machine off, then on again.
Orange indicator blink Red indicator blink System error
>> See “The indicators show that a system error has occurred.”
Gray indicator Red indicator light Boot mode (operating system error)
>> See “The indicators show that the machine is in boot mode (operating system error).

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TP-M5000N

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.