RJ-2030

FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Device Settings (for Windows)

To use the Device Settings, please follow the steps below:

  1. Open the Printer Setting Tool.

    Refer to the FAQ: "Using the Printer Setting Tool (for Windows)".
     

  2. Select Device Settings.
    The Device Settings window appears.

     

  3. Specify or change the settings.
    See below for detailed information.

    Settings Dialog Box

    Menu Bar

    Basic Tab

    Advanced Tab

    Sensor Adjustment Tab

    Display Settings Tab

    Applying Setting Changes to Multiple Printers

     

    Settings Dialog Box

    Settings dialog box

     

    1. Menu Bar
      Select a command contained in each menu from the list.
       
    2. Printer
      Specifies the printer whose device settings are to be configured.
      If only one printer is connected, it is unnecessary to make a selection because only that printer will appear.
       
    3. Settings Tabs
      Contains settings that may be specified or changed.

      If Setting not available icon appears in the tab, the settings in that tab cannot be specified or changed.  In addition, the settings in the tab will not be applied to the printer even if [Apply] is clicked.  The settings in the tab will also not be saved or exported when the [Save in Command File] or [Export] command is executed.

       

    4. Disable these settings
      When this check box is selected, Setting not available icon appears in the tab, and the settings can no longer be specified or changed.
      Settings in a tab where Setting not available icon appears will not be applied to the printer even if [Apply] is clicked.  In addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export] command is executed.
       
    5. Current Settings
      Retrieves the settings from the currently connected printer and displays them in the dialog box.  Settings will also be retrieved for parameters on tabs with Setting not available icon.
       
    6. Parameters
      Displays the current settings.
       
    7. Exit
      Exits [Device Settings], and returns to the main window of the “Printer Setting Tool”.
       
    8. Apply
      Applies the settings to the printer.
      To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
      The saved command file can be used with the mass storage mode to apply the settings to a printer.
     
    Menu Bar

    Menu bar

     

    1. Apply Settings to the Printer
      Applies the settings to the printer.
      Performs the same operation as when [Apply] is clicked.
       
    2. Check Setting
      Displays the current settings.
       
    3. Save Settings in Command File
      Saves the specified settings in a command file.
      Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down list.
       
    4. Import
      Imports the exported file.
       
    5. Export
      Saves the current settings in a file.
       
    6. Save Print Log in File
      Saves the print log in a file in the CSV format.
       
    7. Print Unit Settings
      Prints a report containing firmware version and device setting information.
      You can also print this report using the Feed button (Feed) button.

       

    8. Check Print Head Status
      Checks the print head for broken lines.
       
    9. Factory Reset
      Resets all printer settings to factory settings.
       
    10. Reset only Device settings
      Resets the settings that can be changed in the Device Settings to factory settings.
       
    11. Delete Template and Database
      Deletes the templates and databases stored in the printer.
       
    12. Delete Print Log
      Deletes the print log stored in the printer.
       
    13. Option Settings
      If the [Do not display an error message if the current settings cannot be retrieved at startup] check box is selected, a message will not be displayed next time.
       
    14. About
      Displays the version information.
       

    Basic Tab

    Basic

     

    1. Auto Power Off
      Specify the amount of time that passes before the printer turns off automatically.
      Available settings: [None], 1/2/3/4/5/6/7/8/9/10/20/30/40/50/60 minutes
       
    2. Battery Charge Level
      Specify the charging level.
      Available settings: [80 %], [100 %]

      To get the longest life from the battery, select [80 %]. Although the number of pages that can be printed on a single charge will be less when you select [80 %], you can get a longer life from the battery.

    3. Command Mode
      Select the printer’s command format.
      Available settings: [Raster], [ESC/P], [P-touch Template], [CPCL emulation], [CPCL Line Print emulation]
       
    4. Text Direction
      Select the printing orientation.
      Available settings: [Normal], [Inverted 180 Degrees]
      This setting is applied only if the printer driver is not used. If the printer driver is used, the setting specified in the printer driver will be applied.
       
    5. Print Speed
      Select the printer’s printing speed.
      Available settings: [3 ips / 76.2 mm/s], [4 ips / 101.6 mm/s], [5 ips / 127 mm/s], [6 ips / 152.4 mm/s]
       
    6. Print Density
      Adjust the printer’s printing density.
      Available settings: -5–+5
       
    7. Align Paper Leading Edge when the Cover is Closed
      Select whether or not the paper is automatically fed when the cover is closed.
      Available settings: [Feed], [Do not Feed]
       
    8. Printing Reference Point Adjustment Along Label Width / Printing Reference Point Adjustment Along Label Length
      Adjust the position of the reference point (point of origin for printing). This corrects printing misalignments resulting from differences in printer models or from the fixed margins of some applications.
      The reference point cannot be adjusted for raster printing.
       
    9. Tear Adjust
      Adjust the tear bar tear off position for paper media.
      Available settings: -0.39″ to 0.39″ (-10.0 mm to 10.0 mm)
     

    Advanced Tab

    Advanced

     

    1. Feed Key Function
      Select the operation that is performed when the Feed button (Feed) button is pressed.
      If [Program Settings] is selected, click the [File] button and select the command file.
      Available settings: [Feed], [Program Settings]
       
    2. Printer Information Report
      Select which sections are printed when printing the printer setup information.
      Available settings: [All], [Usage Log], [Printer Settings], [Printer Transfer Data]
       
    3. Beeper
      Select whether the printer beeps when an operation panel button is pressed.
      Available settings: [On], [Off]
       
    4. Serialize Mode
      Select whether or not to serialize from the last number printed.
      Available settings: [Cont From Last], [From Starting#]
       
    5. Save Printer Print Log
      Select whether or not to save the printer’s print log. If [Disable] is selected, [Tools] - [Save Print Log in File] cannot be enabled.
      Available settings: [Enable], [Disable]
       
    6. Print Data after Printing
      Select whether or not print data is erased automatically after it is printed.
      Available settings: [Erase All Print Data], [Keep Print Data]
       
    7. Airplane Mode
      Allows disabling the Bluetooth® or Wi-Fi® connection. This function is useful when you use the printer in a place where signal transmissions are not allowed.
      Available settings: [On], [Off]

     

    Sensor Adjustment Tab
    If RD Rolls are being used, it is unnecessary to adjust the sensors.
     

    Sensor adjustment

     
    1. Media Sensor (Transmissive/Gap) (RJ-2140/2150 only)
      If RJ-2030/2050 was selected for [Printer], this item is unavailable. The following transmissive/gap sensor parameters can be adjusted.
      [Detection Sensitivity]
      Adjust the precision of the sensor that detects the gaps (spacing) for die-cut labels.
      Available settings: -2–+2
      [Luminescence Adjustment]
      Adjust the amount of light emitted by the transmissive/gap sensor.
      Available settings: -2–+2
       
    2. Media Sensor (Reflective/Bar)
      The following reflective/black mark sensor parameters can be adjusted.
      [Mark Detection Sensitivity]
      Adjust the precision of the sensor that detects the black marks.
      Available settings: -2–+2
      [Luminescence Adjustment]
      Adjust the amount of light emitted by the reflective/black mark sensor.
      Available settings: -2–+2
     
    Display Settings Tab
     

    Display settings

     
    1. Language
      Select the language of the LCD.
      Available settings: [English], [Español], [Français], [Português], [Deutsch], [Nederlands], [Italiano],
      [Dansk], [Svenska], [Norsk], [Suomi], [ Chinese ], [ Japanese ]

      The possible display languages may differ depending on the printer model being used. If the selected language cannot be used for the LCD, the display language will not be changed.

      Make sure that the LCD can display the selected language.

    2. LCD Contrast
      Select the brightness of the LCD.
      Available settings: -2–+2
       
    3. Backlight Timeout
      Specify the amount of time of inactivity that passes before the backlight of the LCD turns off automatically.
      Available settings: [Off], [5s], [10s], [20s], [30s], [60s]
     
    Applying Setting Changes to Multiple Printers

     

    1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.
       
    2. Select the newly connected printer from the [Printer] drop-down list.
       
    3. Click [Apply].
      The same settings that were applied to the first printer are applied to the second printer.
       
    4. Repeat steps 1 - 3 for all printers whose settings you want to change.
      To save the current settings in a file, click [File] - [Export].
      The same settings can be applied to another printer by clicking [File] - [Import], and then selecting the exported settings file.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2030, RJ-2050, RJ-2140, RJ-2150

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