TD-4520TN
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
How to clean the Platen Roller
Clean the platen roller when changing a label roll.
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Turn off the printer.
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Open the Roll Compartment Cover by pressing the tabs on both sides of the printer.
![Open the Roll Compartment Cover Open the Roll Compartment Cover](/g/b/img/faqend/faqp00001455_003/us_ot/en/2225869/03_step1.gif)
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Push the print head release button to open the print head mechanism.
![Push the print head Push the print head](/g/b/img/faqend/faqp00001455_003/us_ot/en/2225870/03_step4_1.gif)
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Rotate the platen roller and wipe it thoroughly with a lint-free cloth or cotton swab dipped in isopropyl alcohol or ethanol.
![Wipe the platen roller Wipe the platen roller](/g/b/img/faqend/faqp00001455_003/us_ot/en/2225873/33_step1.gif)
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Close the print head mechanism with both hands until it locks into place.
![Close the print head Close the print head](/g/b/img/faqend/faqp00001455_003/us_ot/en/2225874/03_step7.gif)
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Close the Roll Compartment Cover.
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If you need further assistance, please contact Brother customer service:
Related Models
TD-4420TN, TD-4520TN
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