PT-2430PC

FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot install the printer driver and P-touch Editor 5.x.  P-touch Editor Lite is open.

Check if the mode selector switch on the back of the printer is set to the "E" mode.

If it is set to the "EL" mode, you cannot install both the printer driver and P-touch Editor.

 

Do the following:
 

  1. Move the mode selector switch on the back of the printer to the "E" mode before connecting the USB cable.
  2. Install the printer driver and P-touch Editor.
  3. After the installation is finished, connect the printer to your computer.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-2430PC

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.