Model discontinued. This page is no longer updated.

PT-1700

FAQs & Troubleshooting

FAQs & Troubleshooting

My machine has no power.

If the batteries are weak or the wrong power adapter is used, it can cause the machine not to power up.

 

  • If you are using batteries, replace ALL of them with new six "AA" batteries.. Follow the pictures in the batteries compartment on positioning the "+" POSITIVE end of the batteries.

  • If using an AC power adapter, check the rating of the adapter. The label on the adapter should list the OUTPUT as 7VDC 1.2A. The label should also indicate the "+" POSITIVE and the "-" NEGATIVE contacts of the adapter plug. The outside surface of tip at the end of the plug should be "+" POSITIVE and the inside contact should be "-" NEGATIVE. Using a wrong adapter can damage the machine internally and void the warranty. The recommended adapter for this machine is the AD30.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

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PT-1700

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