PE570

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 02/06/2024
  • ID: faqh00101669_000

I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)

  • Cause:
    Artspira and mobile device cannot recognize a flat surface.

 

  • Solution:
    Move your mobile device about 50cm(20inchs) away from the object and start previewing.

 

* Android is a trademark of Google LLC.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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