Innov-is XE2

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 02/06/2024
  • ID: faqh00101669_000

I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)

  • Cause:
    Artspira and mobile device cannot recognize a flat surface.

 

  • Solution:
    Move your mobile device about 50cm(20inchs) away from the object and start previewing.

 

* Android is a trademark of Google LLC.

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Related Models

Innov-is BE915L, Innov-is BP1530L, Innov-is BP3600, Innov-is BP3700, Innov-is NQ1700E, Innov-is NQ3550W, Innov-is NQ3700D, Innov-is NS1250E, Innov-is NS1850D, Innov-is NS1850L, Innov-is NS2850D, Innov-is NV970L, Innov-is PE560L, Innov-is PE910L, Innov-is XE1, Innov-is XE2, Innov-is XJ1, Innov-is XJ2, Innov-is XP1, Innov-is XP2, Innov-is XP3, LB5500, LB7950, PE545, PE570, PE900, PP1, PR1055X, PR680W / PR680WC, SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S, SE2000, SE700, SE725, SE750

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