Innov-is NV960DL

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 07/29/2016
  • ID: faqh00000245_002

"This USB media cannot be used." message appears on the LCD. What does it mean?

This message is displayed when you try to use incompatible media.

Check the following possible problems.

  • Make sure that the USB flash drive is completely inserted into the USB port on the machine.
    If the USB flash drive is inserted, remove the USB flash drive from the USB port and reinsert it.
  • Make sure that the USB flash drive is compatible with this machine in reference to USB media compatibility list.

If the problem continues, use another USB flash drive.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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