Innov-is NS2750D

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the race?

Stitching performance will suffer if lint and dust collects in the bobbin case, therefore, it should be cleaned regularly.

 

  1. Press the image (Needle position button) to raise the needle.

     

  2. Turn off the machine.

     

  3. Unplug the power cord from the power supply jack on the right side of the machine.

    Unplug the power cord before cleaning the machine, otherwise injuries or an electric shock may occur.

     

  4. Raise the presser foot to remove the needle, presser foot and presser foot holder.

    For details, refer to How do I change the needle?, How do I remove or attach the presser foot? and How do I remove or attach the presser foot holder?

     

  5. Remove the flat bed attachment or the embroidery unit if either is attached.

     

  6. Remove the bobbin cover.

     

  7. Remove the needle plate cover.

    If there is a screw in the needle plate cover

    1. Use the disc-shaped screwdriver to remove the screw in the needle plate cover.

      image
       
    2. Grasp both sides of the needle plate cover, and then slide it toward you.

      image

      (1) Needle plate cover

     

    If there is no screw in the needle plate cover

    1. Grasp both sides of the needle plate cover, and then slide it toward you.
      image (1) Needle plate cover
  8. Grasp the bobbin case, and then pull it out.

    image (1) Bobbin case
  9. Use the cleaning brush or a vacuum cleaner to remove any lint and dust from the race and bobbin thread sensor and the surrounding area.

     

    image (1) Cleaning brush

    (2) Race

    (3) Bobbin thread sensor

    Do not apply oil to the bobbin case.

     

  10. Insert the bobbin case so that the image mark on the bobbin case aligns with the image mark on the machine.

    image

    image

    (1) image mark

    (2) image mark

    (3) Bobbin case

    Align the image and image marks.
    image  

     

    Make sure that the indicated points are aligned before installing the bobbin case.

     

  11. Insert the tabs on the needle plate cover into the needle plate, and then slide the cover back on. Reattach the bobbin cover.
    image (1) Needle plate cover

    Tighten the screw in the needle plate cover firmly using the disc-shaped screwdriver if the screw was removed in step 7.
    image

    • Never use a bobbin case that is scratched or has a burr on it. Otherwise the upper thread may become tangled, the needle may break and cause injury. For a new bobbin case, contact your nearest Brother authorized service center.
    • Be sure that the bobbin case is correctly installed, otherwise the needle may break and cause injury.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is NS2750D, Innov-is NS2850D, SE1900, SE1950, SE2000

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.