DCP-T420W(-V)

FAQs & Troubleshooting

Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app

Follow these steps to connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app.

1. Install the Brother Mobile Connect app

Make sure you download and install the Brother Mobile Connect app on your mobile device in order to print or scan with your Brother machine.

Get the latest version of this free app by clicking on the correct link for your mobile device:

Android™ devices
> Click here to go to Google Play™ Store.

iOS devices (iPhone, iPad)
> Click here to go to Apple App Store.

2. Connect your Brother machine to a wireless (Wi-Fi) network

When you have finished installing the Brother Mobile Connect app, follow the instructions below:
> Android™

> iOS devices (iPhone, iPad)

Android™

*The video clip is being streamed from YouTube.

The Brother machine shown in this video may differ from the one you are using.
The content of this video may change without prior notice.

The machine is connected to the wireless network.

If you cannot connect your machine to the wireless network, use WPS to connect.
After connecting, go back to Mobile Connect App and tap [Add machine] - [Connected] to add your Brother machine.
> Click here to connect using WPS.

iOS devices (iPhone, iPad)

*The video clip is being streamed from YouTube.

The Brother machine shown in this video may differ from the one you are using.
The content of this video may change without prior notice.

The machine is connected to the wireless network.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

Related Models

DCP-T420W(-V), DCP-T426W

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