MFC-J1205W

FAQs & Troubleshooting

FAQs & Troubleshooting

Tray not detected / Paper Tray #1 not detected

Tray not detected

 

There are two cases that the Brother machine indicates Tray not detected or Paper Tray #1 not detected. Check the following points to clear the Tray not detected or Paper Tray #1 not detected message.

 

Cause1: The Paper tray is not completely inserted.

Slowly push the paper tray completely into the machine.

 

Cause2: Paper or a foreign object has prevented the paper tray from being inserted correctly.

Pull the paper tray out of the machine, and remove the jammed paper or foreign object.

> Click here to see the solution for "Paper Jam".

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J1205W, MFC-J1215W

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