MFC-9970CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan a document and e-mail it as an attachment. (For Windows)

You can scan a document directly into your default E-mail application using ControlCenter4, so you can send the scanned data as an attachment. Click the link below for the ControlCenter4 user interface you are using to see more details.

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.

 

Home Mode

  1. Load your document.
  2. Click the Scan tab.
  3. Select the Document Type and Scan Size.
  4. Click Scan.
    Home Mode
     
  5. The scanned image will be displayed in the image viewer. Confirm and edit (if necessary) the scanned image.
  6. Click Send E-mail.
    Home Mode
     
  7. The Send E-mail dialog will appear. Configure the attached file settings, and click OK. Your default E-mail application will open and the image will be attached to a new, blank email.

    > If the E-mail application you are using does not open or the error message appears, click here to see how to configure the default E-mail application.

    Send E-mail dialog

    File Type:
    Select the file type for the attached file from the File Type drop-down list. The following file types are available.
    NOTE: The available file types vary depending on your Brother machine and operating system.

     

    • Windows Bitmap (*.bmp)
    • JPEG (*.jpg)
    • TIFF (*.tif)
    • TIFF Multi-Page (*.tif)
    • Portable Network Graphics (*.png)
    • PDF (*.pdf)
    • Secure PDF (*.pdf)
    • XML Paper Specification (*.xps)

     

    • The XML Paper Specification is available for Windows Vista or later, or when using applications which support XML Paper Specification files.
    • If you set the file type to JPEG, PDF or Secure PDF, you can configure File size.
    • If you set the file type to TIFF or TIFF Multi-Page, you can select "Uncompressed" or "Compressed".
     

Advanced Mode

  1. Load your document.
  2. Click the Scan tab. If you want to change the scan settings, click here to see the details of how to change scan settings.
  3. Click E-mail. Your default E-mail application will open and the image will be attached to a new, blank email.
    Advanced Mode

    > If the E-mail application you are using does not open or the error message appears, click here to see how to configure the default E-mail application.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-J140W, HL-2280DW, MFC-7240, MFC-7360N, MFC-7365DN, MFC-7460DN, MFC-7860DW, MFC-9460CDN, MFC-9560CDW, MFC-9970CDW, MFC-J280W, MFC-J425W, MFC-J430W, MFC-J435W, MFC-J5910DW, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-J835DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.