HL-L9470CDN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 02/14/2024
  • ID: faq00002733_004

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

These steps may help you locate your wireless security settings if your macOS is also connected to your network using a wireless connection. If your macOS is connected to the network with an Ethernet cable, or you are unable to access the Keychain Access application, you will need to contact your router manufacturer or network admin to determine your wireless network's security settings.

  • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key ready. We need this Information to assist you, so please get ready them.
  • If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.
    How can I find this information?
    • Check the documentation provided with your wireless access point/router.
    • The initial SSID could be the manufacturer's name or the model name.
    • If you do not know the security information, please consult the router manufacturer, your system administrator, or your Internet provider.

 

PART 1: Check the Network Name (SSID) and Wireless Authentication Method

PART 2: Check the Network Key (Password)

 

PART 1: Check the Network Name (SSID) and Wireless Authentication Method


NOTE: The screens may differ depending on operating system being used.

 

  1. Click the Wi-Fi or Airport icon in the Menu Bar.
  2. Click Wi-Fi Settings, Network Preferences or Open Network Preferences. Select Wi-Fi Settings
  3. Make sure the Network Name (SSID) with the word "Connected" underneath, and then click Advanced. Select Advanced
  4. Make a note of the Network Name (SSID) and Security Type on the list of Known Networks.
    Check SSID SecurityType


PART 2: Check the Network Key (Password)


NOTE: The screens may differ depending on operating system being used.

 

  1. Click Go => Utilities => double-click Keychain Access.app or Keychain Access.
    When prompted, click Open Keychain Access.
  2. Click System in the left navigation bar.
  3. Double-click the Network Name (SSID) under Name. Keychain Select SSID
  4. In the Attributes Tab, put a check next to Show password. Keychain Click ShowPassword
  5. When prompted, enter the Mac Administrator's password and/or Keychain password in the dialog box and then click Allow or OK.
  6. Make a note of the password listed in the Show password field to use when connecting to the Wireless network. Keychain Note Password

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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