MFC-7840W

FAQs & Troubleshooting

FAQs & Troubleshooting

Windows 7 Support Information

The drivers and utilities on the CD-ROM for Windows Vista or earlier bundled with your Brother machine are NOT compatible with Windows 7. Please review the information below about drivers and utilities for Windows 7.
 

Printer Driver Compatible Brother original drivers for Windows 7 are available in the Downloads section. Click the link below for the version of Windows 7 you are using to go to the Downloads section:
- Download for Windows 7 32-bit
- Download for Windows 7 64-bit

Hint:
We recommend you install the Full Driver & Software Package.
Scanner Driver *1
(TWAIN Driver)
BRAdmin Light *2 The latest utilities are available in the Downloads section. Click the link below for the version of Windows 7 you are using to go to the Downloads section:
- Download for Windows 7 32-bit
- Download for Windows 7 64-bit
BRAdmin Professional *2
Web BRAdmin *2
ControlCenter *2 The Full Driver & Software Package contains these utilities. The latest Full Driver & Software Package is available in the Downloads section. Click the link below for the version of Windows 7 you are using to go to the Downloads section:
- Download for Windows 7 32-bit
- Download for Windows 7 64-bit
Status Monitor *2
PC-FAX Software *2
Remote Setup Software *2
PaperPort™ *3/
Presto!® PageManager® *3
PaperPort™ or Presto!® PageManager® on the CD-ROM for Windows Vista or earlier bundled with your Brother machine is compatible. Please see the Related FAQs at the end of the page for the installation instructions.

Hint:
PaperPort™ or Presto!® PageManager® must be installed on your PC for the Scan to OCR function to work from the Scan key or ControlCenter.

Note:
*1: Available only for Brother machines with scanner function.
*2: The availability of the utilities varies depending on your Brother machine.
*3: The availability of PaperPort™ and Presto!® PageManager® varies depending on your Brother machine and your country.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-375CW, DCP-395CN, DCP-585CW, DCP-8080DN, DCP-8085DN, DCP-9040CN, DCP-9045CDN, MFC-255CW, MFC-295CN, MFC-465CN, MFC-490CW, MFC-495CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-685CW, MFC-6890CDW, MFC-7345N, MFC-7440N, MFC-7840W, MFC-790CW, MFC-795CW, MFC-8480DN, MFC-8680DN, MFC-8690DW, MFC-885CW, MFC-8890DW, MFC-9010CN, MFC-9120CN, MFC-9320CW, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-990CW

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