MFC-J775DW(XL)

FAQs & Troubleshooting

FAQs & Troubleshooting

No Paper Fed

There are several reasons that the Brother machine displays "No paper Fed". Try to follow each step to clear the "No Paper Fed" message.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.

Cause 2: The Jam Clear Cover is not closed correctly.

Cause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.

 

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.

Do one of the following:

 

  • Refill the paper tray, and then press Black(Mono) Start or Color(Colour) Start.
  • Remove and reload the paper, and then press Black(Mono) Start or Color(Colour) Start.
    > Click here to see how to load paper.

Cause 2: The Jam Clear Cover is not closed correctly.

Make sure the Jam Clear Cover is closed evenly at both ends.

 

Cause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.

Clean the paper pick-up rollers.
> Click here to see how to clean Paper Pick-up Rollers.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J460DW, MFC-J480DW, MFC-J485DW, MFC-J775DW(XL)

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