FAX-2940

FAQs & Troubleshooting

FAQs & Troubleshooting

How does my telephone company's Caller ID feature work with my Brother machine?

Your Brother machine's Caller I.D. feature allows you to use the Caller I.D. service that is offered by many local telephone companies. This feature will display the telephone number and name (if available) of the caller when the line rings.


After the line rings a few times, your Brother machine's LCD shows the caller's telephone number and name (if available). Once you answer the call, the Caller I.D. information disappears from the LCD, but the information is stored in your Brother machine's Caller I.D. Memory.

  • You will see the first 16 characters of the number (or name).
  • "Unavaiable" means the call originated outside your Caller I.D. service area.
  • "Private Call" means the caller has intentionally blocked the transmission of Caller I.D. information.

  • This feature may not be available in certain areas of the USA and Canada.

  • Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area.



VIEWING THE CALLER I.D. LIST

Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call. To view the Caller I.D. List, please follow these steps:

  1. Press Menu.

  2. Press the Up or Down arrow key to choose Fax and press OK.

  3. Press the Up or Down arrow key to choose Miscellaneous and press OK.

  4. Press the Up or Down arrow key to choose Caller ID and press OK.

  5. Press the Up or Down arrow key to choose Display # and press OK.
    - The Caller I.D. of the last call will appear on the display.
    - If no I.D. is stored, the beeper will sound and No Caller ID will will appear on the display.

  6. Press the Up or Down arrow key to scroll through the Caller I.D. memory to choose the Caller I.D. you want to view.

  7. Press OK.
    - The Brother machine's LCD shows the caller's name (if available) or number and the date and time of the call.

  8. Press Stop/Exit.

PRINTING THE CALLER I.D. LIST
You can print your Brother machine's Caller I.D. List by following these steps:

  1. Press Menu.

  2. Press the Up or Down arrow key to choose Fax and press OK.

  3. Press the Up or Down arrow key to choose Miscellaneous and press OK.

  4. Press the Up or Down arrow key to choose Caller ID and press OK.

  5. Press the Up or Down arrow key to choose Print Report and press OK.
    - If no Caller I.D. is stored, the beeper will sound and No Caller ID will appear on the LCD.

  6. Press Start.
    - Your Brother machine will print the Caller I.D. List.

  7. After the printing has finished, press Stop/Exit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-2840, FAX-2940, MFC-7240

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