MFC-J1205W

FAQs & Troubleshooting

FAQs & Troubleshooting

Printer Jam or Paper Jam

Paper Jam

 

 

Text Instructions

Check the following points to clear the Printer Jam or Paper Jam message.

 

Cause 1: The paper is jammed in the machine.

Gently remove the jammed paper and then, press Stop(Stop).

> Click here to see how to clear the paper jam inside the machine.

 

Make sure the paper guides are set to the correct paper size.

 

 

Cause 2: Paper dust has accumulated on the surface of the paper pick-up rollers.

Clean the paper pick-up rollers.

> Click here to see how to clean the paper pick-up rollers.

 

 

 

Video Instructions

*The video clip is being streamed from YouTube.

  • The product shown in this video may differ from the one that you are using.
  • Video contents may change without prior notice.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J1205W, MFC-J1215W

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