HL-6050DN
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FAQs & Troubleshooting |
"JAM MP TRAY" error appears on the LCD. What should I do?
If there is a paper jam in the multi-purpose tray, follow these steps:
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Press the cover release button and then open the front cover of the printer.
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Take out the drum unit assembly (drum unit with the toner cartridge).
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Remove the paper from the multi-purpose tray.
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Fan the paper stack, then put it back in the multi-purpose tray.
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When loading paper in the multi-purpose tray, make sure it touches the back of the tray and stays below the maximum paper mark.
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Open the front cover of the printer and close it, or press Go to start printing.
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If you need further assistance, please contact Brother customer service:
Related Models
HL-6050D, HL-6050DN
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