MFC-J625DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Is there a way to view how much ink is remaining?

You can check the ink status by running the Status Monitor (Status Monitor is installed automatically when installing the MFL-Pro Suite Software) or from the control panel. Follow the steps listed below to check the ink status.

NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.

 

1.Check the ink status from the control panel

*If your Brother machine has a touchscreen, follow the steps of "For Touchscreen models" below.

  1. Press Menu
  2. Press the Up or Down arrow key or the dial pad to select Ink or Ink Management and press OK
  3. Press the Up or Down arrow key or the dial pad to select Ink Volume and press OK
  4. Press Stop/Exit.

 

<For Touchscreen models>

  1. Press the Left or Right arrow key to display Ink.(This step might be skipped in some models.)
  2. Press image.
  3. Press the Up or Down arrow key to display Ink Volume (This step might be skipped in some models).
  4. Press the Ink Volume.
  5. Press Stop/Exit.

 

2. Check the ink status from the Status Monitor utility

 *Windows users:
Open the Status Monitor. (Click here to see how to start Status Monitor.)

 

*Mac OS X users:
Open the Status Monitor. (Click here to see how to start Status Monitor.)

 

 
3.Check the ink status from the ControlCenter

 *Windows users:
Open the ControlCenter. 
 

  • Brother Utilities supported models
    1. Open Brother Utilities.
      • Windows 7 / 10 / 11
        Click Start or Start(Start) > (All Programs or All apps >) Brother > Brother Utilities.
      • Windows 8
        On the Start screen, click Start.
        If  is not  on the Start screen, right-click somewhere on an empty spot, and then click, All Apps from the bar.
        Click Brother Utilities.
    2. Select Scan.
    3. Click ControlCenter4.
  • Brother Utilities unsupported models
    Click Start(Start) > All Programs > Brother > [model name] > ControlCenter4.

 

<Home Mode>

image

 

<Advanced Mode>

image

  

*Mac OS X users:

  1. Open the ControlCenter. 
    To open the ControlCenter2 application, click Go from the Finder bar, Applications > Brother > ControlCenter. Double click the ControlCenter.
    The ControlCenter will open and an icon will be placed in the dock.
  2. Click on DEVICE SETTINGS on the left options then click on Ink Level button.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J100, DCP-J105, DCP-J140W, DCP-J152W, MFC-J200, MFC-J245, MFC-J280W, MFC-J425W, MFC-J430W, MFC-J435W, MFC-J450DW, MFC-J470DW, MFC-J475DW, MFC-J5910DW, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-J835DW

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