MFC-J1205W

FAQs & Troubleshooting

FAQs & Troubleshooting

Replace Ink

Follow the steps below to replace the ink cartridge:

If the ink gets into your eye, rinse it with water immediately. If left as is, it may cause redness or mild inflammation of the eye. In case of any abnormality, consult with your doctor.

  • We recommend using genuine Brother supplies to ensure stable print quality and performance. Although not all non-genuine supplies may cause quality issues, using non-Brother supplies or refilling ink cartridges with third party ink, may adversely affect print quality or cause the machine to malfunction. The Brother limited warranty does not apply to any problem caused by the use of third party supplies.
     
  • The color ink cartridges run out of ink even though you never or rarely print in color.
    > Click here to see information for it.

NOTE: Illustrations shown below are from a representative product, and may differ from your Brother machine.

 

  1. Open the ink cartridge cover (1).
    Open ink cartridge
  2. Press the lock release lever to release the ink cartridge and remove the ink cartridge from the machine, as shown in the illustration.
    Lock Release Lever
  3. Open the new ink cartridge bag, and take out the ink cartridge.

    DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge.
    Do Not Touch

  4. Insert the ink cartridge in the direction of the arrow on the label. Each color has its own correct position.
    Insert the ink cartridge
  5. Gently push the area marked "PUSH" until the ink cartridge locks into place, and then close the ink cartridge cover.
    PUSH
    The machine resets the ink dot counter.
    If the machine does not detect the ink cartridge after you install the ink cartridges, click here to see details.
    • DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash with soap or detergent at once.
    • DO NOT remove ink cartridges if you do not need to replace them; otherwise, the machine will not know the ink quantity left in the cartridge.
    • DO NOT touch the ink cartridge insertion slots; the ink may stain your skin.
    • Use unopened ink cartridges by the expiration date written on the ink cartridge package.
    • DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the ink cartridge.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J1205W, MFC-J1215W

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