Model discontinued. This page is no longer updated.

HL-1870N

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 05/10/2013
  • ID: faq00000211_010

White lines appear across the page.


Please check the following points:

  • Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. To see what kind of paper you can use, click here.
  • Make sure that you select the appropriate media type in the printer driver.
  • The problem may disappear by itself. Print multiple pages to clear this problem, especially if the printer has not been used for a long time.
  • The drum unit may be damaged. Put in a new drum unit. To see how to replace the drum unit, click here.

Related FAQs

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If you need further assistance, please contact Brother customer service:

Related Models

HL-1850, HL-1870N

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