Model discontinued. This page is no longer updated.

MFC-3360C

FAQs & Troubleshooting

FAQs & Troubleshooting

Can I still receive faxes or calls when the machine is switched off?

Yes. You have the ability to customize a Fax Receive setting to On or Off. Fax Receive: On will allow you to receive faxes or calls when the machine is off. Fax Receive: Off stops the machine from receiving faxes or calls when the machine is off.

 

 

When the setting is "Fax Receive: Off" and the machine is not in use, the machine will still periodically purge the ink heads to prevent ink blockage.

 
On/Off setting Receive mode Available operations
Fax Receive:Off - No machine operations will be available.
Fax Receive:On *1*2 Fax Only
External TAD *3
Fax Receive
Easy Receive
Delayed Fax *7
Fax Forward *7
Paging *6 *7
Fax Storage *7
Remote Retrieval *7
MC:Msg Ct r *4 Fax Receive,
Recording of imcoming messages,
Easy Receive
Delayed Fax *7
Fax Forward *7
Paging *6 *7
Fax Storage *7
Remote Retrieval *7
Manual
Fax/Tel *5
Easy Receive,
Delayed Fax *7

 

*1:You cannot receive a fax with Black(Mono) Start or Color(Colour) Start.
*2:You can receive telephone calls by lifting the handset. (MFC-3360C and FAX-1860C)
*3:MFC-3360C and FAX-1860C
*4:FAX-1960C only
*5:You cannot receive a fax automatically even if you have set the receive mode to Fax/Tel.
*6:Only for USA/Canada/Latin America
*7:Set before you switch off the machine.

 

To select the setting, please follow the instructions below:

  1. Press the Menu on the control panel.
  2. Press the Up or Down Arrow key or the dial pad to select General Setup.
  3. Press OK.
  4. Press the Up or Down Arrow key or the dial pad to select On/Off Setting or P.Save Setting.
  5. Press OK.
  6. Press the Up or Down Arrow key to select  Fax Receive: On or Fax Receive: Off.
  7. Press OK, then press Stop/Exit.
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-1860C, FAX-1960C, MFC-3360C

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