Model discontinued. This page is no longer updated.

HL-6050D

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 05/09/2013
  • ID: faq00000026_002

How do I clear paper jams?

If a paper jam occurs, printing stops and an error message appears on the control panel informing you of the location of the paper jam.


  1. "JAM MP TRAY"
  2. "JAM TRAY1" (2-1)/ "JAM TRAY 2" (2-2)
  3. "JAM INSIDE"
  5. "JAM DUPLEX"

  • Paper may jam in the paper tray, inside the printer, in the back output tray or where the paper comes out of the printer. Check where the jam is and follow the instructions on the next few pages to remove the jammed paper.
  • If the error message still appears on the LCD after you remove the jammed paper, there may be more paper jammed somewhere else. Please check the printer thoroughly.
  • After you have removed all the jammed paper, open the front cover and then close it again to start printing.

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-6050D, HL-6050DN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit