HL-L5215DW

FAQs & Troubleshooting

Ghosting images

Check the following points to resolve the issue:

Check the machine's environment. Conditions such as low humidity and low temperatures may cause this print quality issue.
Refer to Product Safety Guide available on the Manuals section.
> The latest Product Safety Guide is available in the Manuals section.
Select the appropriate media type in the printer driver.
Select the appropriate media type in the menu setting.
Clean the drum unit.
> Click here to see how to clean the drum unit.
Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
Replace the toner cartridge with a new toner cartridge.
> Click here to see how to replace the toner cartridge.
The fuser unit may be contaminated. Contact Brother Customer Service from "Contact Us."

HL-EX415DW, HL-L5210DN, HL-L5210DW(T), HL-L5212DN, HL-L5212DW, HL-L5215DW, HL-L6210DW(T), HL-L6217DW, HL-L6310DW, HL-L6412DW, HL-L6415DW(T)

To help us improve our support, please provide your feedback below.