The printed label length is not as expected.

  • Make sure you entered the media information correctly. You can set the media information correctly using Paper Size Setup in the Printer Setting Tool.
    Refer to "Using the Printer Setting Tool (for Windows)".

  • If the media sensor (1) is dirty, wipe it with a dry cotton swab.
    Image

    1. Media Sensor


  • Make sure there are no items blocking the sensor.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-3230B, RJ-3250WB

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