PJ-622

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 11/22/2019
  • ID: faqp00100500_000

I cannot find the printer driver for macOS 10.15.

Please use the CUPS driver for macOS 10.14 with Use Generic Printer Feature checked as follows:

 

  1. Download and install the printer driver for macOS 10.14 onto your macOS 10.15 computer from the Downloads section.
    * Full Software Package is also available.

  2. Click [System Preference] - [Printers&Scanners].

  3. Make sure the model you are using is chosen, and then click [Options&Supplies].

  4. Check the box for [Use Generic Printer Features].
    Options&Supplies
     
  5. Click [OK].

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-622, PJ-623, PJ-662, PJ-663, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773

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